FREQUENTLY ASKED QUESTIONS

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

WHEN WILL MY ORDER ARRIVE?

Times vary based on your shipping address. Please allow time for us to process your order. Once processed, most orders shipped with Standard shipping arrive in 3 to 8 business days.

WHERE IS MY ORDER RIGHT NOW?

After you place an order online, we send you a confirmation email. We then send you an email with tracking information for each shipment. If you haven't received an email from us, be sure to check your spam or junk mail folders. If you need more help with orders, please contact us.

WHAT IS THE 4N RETURN POLICY?

Please visit this page for returns:

https://4nranch/pages/shipping-claims-returns

WHAT PAYMENT METHODS DO YOU ACCEPT?

4N Ranch accepts the following payment methods: Visa, MasterCard, American Express, and Discover, Diners Club, JCB.

CAN I USE A DEBIT CARD?

Yes, we accept Debit Cards.

THE ADDRESS I TYPED IN IS CORRECT, BUT IT ISN'T BEING ACCEPTED. WHAT DO I DO?

Does the address you typed match the address on file with the credit card company? If it does, and you still encounter a problem, please contact customer service for assistance.

WHY DOESN'T MY PROMO CODE WORK?

Sounds simple, but first make sure you are entering the correct code. Also, refer to the terms and conditions associated with the particular promotion code you are trying to use to confirm that your purchase is eligible for the promotion. Many codes cannot be combined with other offers. Most of our promotion codes have expiration dates, and many are only eligible for use a single time. If the problem continues, please contact customer service.

HOW IS SALES TAX CALCULATED?

Tax will be applied to your order if it is delivered from the same state or province as your shipping address. Some areas require tax to be assessed on shipping and handling charges. We do not know the fulfillment location until after you place your order, so your checkout screen and order confirmation email may not include taxes.

DO YOU ACCEPT INTERNATIONAL ORDERS?

No, 4N Ranch currently ships only within the Continental United States of America.

DO YOU OFFER GIFT ORDERING?

No, we do not offer gift ordering.